Comentarios

7.7
Puntaje de comentarios

Desglose del puntaje

Limpieza
7.7
Confort
7.9
Ubicación
7.3
Instalaciones
7.6
Personal
8.2
Relación calidad-precio
7.6

Comentarios

    Spreader
    jp

    Puntaje de comentarios

    9.6
    12 de septiembre de 2018
    Unfortunately, there was a typhoon that passed by a few days prior to our stay and therefore the 9 - hole golf course was closed. Other than that, lots of things to do BUT they all cost extra. Wonderful buffet dinner and breakfast with a beautiful view of Mt Fuji. A bit old but well maintained. Staff are quite friendly and they definitely handle a lot of foreigners. They had a vending machine that could convert 5 or 6 currencies automatically.
    Sonia
    au

    Puntaje de comentarios

    7.9
    8 de agosto de 2018

    Very helpful staff & spacious rooms!

    The room we stayed in was quite old (furniture-wise).
    The rooms are spacious as described, great for packing those extra Mt. Fuji specialties that you may have hoarded during your stay! The staff were amazing :)
    Algis
    us

    Puntaje de comentarios

    5.8
    3 de agosto de 2018

    Facilities can be better

    Tennis courts were awful as well as the golf clubs. Same breakfast every day
    The housekeeping staff is amazing
    Erik
    hu

    Puntaje de comentarios

    9.2
    27 de julio de 2018

    Great location, excellent view from the spa, spacious rooms, excellent dinner

    there was no warm milk for my breakfast coffee
    great view, the spa, the dinner
    Elena
    jp

    Puntaje de comentarios

    6.2
    19 de julio de 2018

    the hotel's ad needs corrections

    The hotel is dishonest, in my view, in regard to their onsen facility. First of all, the hotel seems to have no such facility of its own. They seem to have an agreement with a nearby hotel, which accepts the guests at 1,000 yen (!) fee. I consider that pay unacceptably high for a given quality of onsen. You are allowed to visit it within only a very short period of time, so you basically pay 1,000 yen per one soaking in a rather small bath. Plus, at the time of my visit, the receptionist did not tell me that their small facility is already filled with a large group of guests from one country (meaning that they would stick together occupying all the time small baths inside and outside the facility). The onsen does not have separate spaces for dressing and drying hair, etc. So while you are trying to put on your clothes, someone's hair are being blown to your back (which is not nice at all). After I addressed the receptionist at Fuji Premium over these matters (price & quality of onsen), he just said: "Sumimasen" / sorry, he was not even concerned to listen. One more thing which the hotel needs to be clear about is their pool. They have it, indeed, but it is operated only for a short period of time during the year (they said, from July 1), so do not be misled by their ad about a pool.
    The room I booked turned out to be very large and by far exceeded my expectations. The hotel is located in a very nice area, almost looking like a forest. I was also pleasantly surprised by the quality and selection of dishes at both dinner & breakfast.
    Chanakan
    th

    Puntaje de comentarios

    5.4
    7 de julio de 2018
    Room is not so fresh and clean, onsen needed to pay extra and small.
    Staff were helpful and price is reasonable
    Carlos
    us

    Puntaje de comentarios

    2.9
    5 de julio de 2018
    No hay comentarios disponibles.
    Jin Hui
    my

    Puntaje de comentarios

    5.8
    1 de julio de 2018

    Not clearly indicate and state meals and facilities

    All facilities to be paid per use
    Anita
    hk

    Puntaje de comentarios

    10
    22 de junio de 2018

    This is my 3rd time in this Hotel and we enjoyed our stay

    You just like staying in the Forest with fresh air and nice temperature.
    Jne315
    tw

    Puntaje de comentarios

    9.2
    21 de junio de 2018

    Fabulous room! Fabulous staff!

    No shops in walking distance, so you had to buy snacks before getting on the shuttle bus.
    Excellent room and services.
    DEBBIE
    au

    Puntaje de comentarios

    6.2
    13 de junio de 2018

    Comfortable hotel

    This hotel is quite a distance from the train but the hotel did supply a fairly regular transfer to and from the train station. No other facilities near the hotel.
    Very big, comfortable accommodation. Felt more like a guest house than a hotel. Kitchenette but no tea towels or cutlery. Three couples with one booking but we ended up in two separate buildings. Bonus was the view of Mt Fuji from our room.
    Víctor
    es

    Puntaje de comentarios

    6.2
    8 de junio de 2018
    No hay comentarios disponibles.
    re2005
    nl

    Puntaje de comentarios

    7.5
    26 de mayo de 2018
    Breakfast was really good!
    saikaew
    au

    Puntaje de comentarios

    3.3
    23 de mayo de 2018
    Everything
    Nothing
    Wendy
    au

    Puntaje de comentarios

    8.3
    18 de mayo de 2018

    A restful stay amongst the forest.

    The decor is dated & maintenance of the property requires attention
    Being surrounded by forest & fresh air
    chris
    gb

    Puntaje de comentarios

    10
    4 de mayo de 2018

    Prime spot for wind-down, Fuji views, and Fujikawaguchiko / lakes access

    great location with amazing views, excellent countryside location, which was a great contrast to the cities for a busy whistle-stop Japan tourist! useful shuttles, great value room, and kindly upgraded due to availability. Thanks!
    Em
    au

    Puntaje de comentarios

    8.8
    25 de abril de 2018
    old building and mold everywhere. Couldn't see mt Fuji from room.
    Good location and nice staffs. large room.
    Michelle
    au

    Puntaje de comentarios

    7.5
    25 de abril de 2018

    Lovely location to Mt Fuji needed a car.

    The breakfast was not good. Beds hard and old. Grounds not well kept.
    The area beautiful. Beds were very uncomfortable. The resort seems quite run down, the sporting facilities very old and not looked after. Very close to Mt Fuji and the pinblic Onsen was great.
    ๋Jareerat Taratummarat
    th

    Puntaje de comentarios

    8.8
    22 de abril de 2018

    Impressive stay!

    Difficult to carry our baggage to the room because the parking lot is far from the room and it's rainning. This resort hotel let us parking and carry our luggage to the room ourselves
    Excellent room, this hotel have rooms that bigger than ever in Japan. Resort type with valued buffet dinner and breakfast.
    Amanda Petersen
    dk

    Puntaje de comentarios

    9.6
    21 de abril de 2018

    Stunning resort

    Food at the resort was too expensive. Be wary of spiders and ants in your cottage in the Forest Village.
    Absolutely beautiful resort. Great with shuttlebusses. Would easily stay at this hotel in all my future visits to Japan!
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