Reviews

7.8
Review score

Score Breakdown

Cleanliness
7.8
Comfort
7.9
Property location
7.4
Facilities
7.7
Staff
8.3
Value
7.6

Reviews

    Inthira Gambir
    th

    Review score

    7.5
    18 April 2018
    Like style resort and near station
    Effendi
    au

    Review score

    7.1
    16 April 2018

    All good except breakfast arrangement.

    No in room wifi. Not happy with Breakfast arrangement that the waiter asked us to wait for 1 hour because of tour groups. When we insist that we have to check out because we had itenerary to follow (driver will pick us up at arrange time), he told us to go down to other room for breakfast with less preparation. Bad organisation.
    Big room
    Panida
    th

    Review score

    7.5
    15 April 2018
    There are no comments available for this review.
    au

    Review score

    8.8
    7 April 2018

    Comfortable with views of mt Fuji on a clear day

    The rooms were comfortable and spacious. The Hot Springs. The view of mt Fuji from the dining room. The buffet dinner and breakfast was very extensive with traditional food and some western food. The shuttle bus to and from the station.
    Alexandra
    ch

    Review score

    5.4
    6 April 2018

    Old, slightly run down place

    The family room was very old, the furniture was dirty, as was the carpet. The toilet smelled of smoke (maybe it was a smoking room in the past?). The shuttle only runs until 19:00h, if you want to eat in the city, you have to take a taxi. Dinner in the hotel restaurant is quite expensive
    The beds were clean, the shuttle was always on time. The staff was friendly.
    Pasindu
    sg

    Review score

    8.8
    2 April 2018

    Serene

    Location was little to far from Kawaguchiko with no other shops nearby.
    Extremely affordable rate got for a family room which is very very large. Facilities given are excellent
    sudhanshu
    in

    Review score

    6.7
    31 March 2018
    There are no comments available for this review.
    bk135
    sg

    Review score

    9.5
    27 March 2018

    Relaxing resort

    Nil
    Nice food and great customer service
    Brian Lim
    sg

    Review score

    9.2
    26 March 2018
    Location
    Everything else
    Weng Hong
    sg

    Review score

    7.9
    20 March 2018

    Great stay and food!

    No complimentary water or coffee/tea in the room. No other restaurants or food outlets nearby so you are limited to hotel facilities.
    Nice dinner and breakfast. Room was nice and space was very generous for Japan standards. A little far from Lake Kawaguchiko but not an issue if you drive.
    Glenn
    us

    Review score

    10
    6 March 2018
    There are no comments available for this review.
    Hiu Hin
    hk

    Review score

    8.8
    26 February 2018

    Great and unforgettable

    The staff is very nice and supportive. They gave us a memorable trip in janpan. Highly recommend!!!
    PAUL BAYLISS
    au

    Review score

    9.6
    15 February 2018
    Car park not very close . Bed to hard for Australians
    Close for all site seeing
    Exter23
    au

    Review score

    7.9
    11 February 2018
    Staff struggled to properly communicate important information in English
    Amazing room and facilities
    Robin
    au

    Review score

    10
    10 February 2018

    Just amazing

    Gas fired i would had prefer a real fire. But after that everything is just perfect.
    So big and beautifull. The food was amazing the room was big. My wife and me love it. And people are so hepfull
    Monika
    au

    Review score

    10
    4 February 2018
    There are no comments available for this review.
    YU POH LING
    sg

    Review score

    7.5
    29 January 2018

    Happy time with friends at snowy day

    Limited choice of foods at the restaurant
    Cosy 2 bedrooms unit with living room & balcony with good view
    Marzia
    ie

    Review score

    7.5
    19 January 2018
    Very little options for dinner
    Location and the room! Very spacious and comfortable
    Ee Mian
    sg

    Review score

    8.8
    10 January 2018

    Really out of this world, like a forest stay.

    the furnishing and deco are dated. Felt like a chalet than a resort. but ok. Onsen is not included the in the package and needed a short drive (provided by the hotel) to the spa.
    Spacious room, very friendly staffs. great breakfast.
    Aditya
    in

    Review score

    9.6
    7 January 2018
    There are no comments available for this review.
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